Privacy policy
# PRIVACY POLICY
**Effective Date:** July 25, 2026
**Last Updated:** July 25, 2026
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## 1. Introduction
BagsByRoy ("we," "us," or "our") operates the BagsByRoy online store (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase from us. It applies to all users located in the United States and is intended to comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and all other applicable U.S. state privacy statutes in effect as of the date above.
Please read this Privacy Policy carefully. By accessing or using the Site, placing an order, or submitting any information to us, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree, please do not use the Site.
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## 2. Information We Collect
We collect personal information that you provide directly to us, that is collected automatically when you use the Site, and that we may receive from third parties.
**2.1 Information You Provide Directly**
When you create an account, place an order, contact customer support, or otherwise interact with the Site, we may collect the following categories of personal information:
Identifiers such as your full name, email address, billing address, and shipping address. Commercial information such as records of products purchased, purchase history, and transaction details. Financial information such as payment card data, which is processed directly by our third-party payment processors and is not stored on our servers. Communications data, meaning the content of any emails or messages you send to us at bagsbyroy@outlook.com.
**2.2 Information Collected Automatically**
When you visit the Site, certain information is collected automatically through cookies, web beacons, pixel tags, and similar tracking technologies. This may include your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, clickstream data, and device identifiers. We use this information to operate, maintain, and improve the Site, to analyze usage patterns, and to deliver relevant content.
**2.3 Information from Third Parties**
We may receive information about you from third-party service providers such as payment processors, shipping carriers, analytics providers, and advertising platforms. This information is used solely in connection with operating our business and fulfilling your orders.
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## 3. How We Use Your Information
We use the personal information we collect for the following purposes:
To process and fulfill your orders, including transmitting your shipping address to our logistics and fulfillment partners. To send you order confirmations, shipping updates, tracking information, and other transactional communications. To respond to your inquiries and provide customer support via bagsbyroy@outlook.com. To comply with our legal obligations, resolve disputes, and enforce our policies. To detect, investigate, and prevent fraudulent transactions and other illegal activity. To analyze Site usage and improve our products, services, and user experience. To send you promotional communications about our products, where you have consented or where permitted by applicable law. You may opt out of marketing emails at any time by clicking the unsubscribe link in any such email.
We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review.
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## 4. Legal Basis for Processing
To the extent required by applicable law, we process your personal information on the following legal bases: performance of a contract (to fulfill your orders), compliance with legal obligations, our legitimate business interests (fraud prevention, site security, business analytics), and, where applicable, your consent.
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## 5. Sharing and Disclosure of Your Information
We do not sell your personal information to third parties for monetary compensation. We may share your information in the following circumstances:
**5.1 Service Providers**
We share personal information with third-party vendors and service providers who perform services on our behalf, including payment processing, order fulfillment, shipping and logistics, web hosting, analytics, and email delivery. These parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
**5.2 Business Transfers**
If BagsByRoy is involved in a merger, acquisition, asset sale, or similar transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site before your information becomes subject to a different privacy policy.
**5.3 Legal Requirements**
We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
**5.4 With Your Consent**
We may share your information with third parties when you have given us your explicit consent to do so.
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## 6. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics data. You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Site. We may use third-party analytics tools, such as Google Analytics, which collect usage data in accordance with their own privacy policies. You may opt out of Google Analytics data collection by using the Google Analytics Opt-Out Browser Add-on.
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## 7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations (including obligations under consumer protection and tax law), to resolve disputes, and to enforce our agreements. Order and transaction records are generally retained for a minimum of five (5) years in accordance with applicable accounting and tax regulations. When personal information is no longer necessary for these purposes, we delete or anonymize it in accordance with our internal data retention schedule.
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## 8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide your information at your own risk. In the event of a data breach that affects your rights and interests, we will notify you as required by applicable law.
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## 9. Your Privacy Rights
Depending on your state of residence, you may have certain rights with respect to your personal information. We describe those rights below and honor them to the extent required by applicable law.
**9.1 California Residents (CCPA/CPRA)**
If you are a California resident, you have the right to: know what personal information we have collected about you and how it is used and shared; request deletion of your personal information, subject to certain exceptions; correct inaccurate personal information we hold about you; opt out of the sale or sharing of your personal information (we do not sell personal information for monetary consideration, but to the extent "sharing" for cross-context behavioral advertising constitutes a "sale" under the CPRA, you may opt out); limit the use and disclosure of sensitive personal information; and not be discriminated against for exercising any of your CCPA/CPRA rights.
To submit a verifiable consumer request, email us at bagsbyroy@outlook.com with the subject line "California Privacy Request." We will respond within forty-five (45) days of receipt of a verifiable request, with a possible extension of an additional forty-five (45) days where reasonably necessary.
**9.2 Virginia Residents (VCDPA)**
If you are a Virginia resident, you have the right to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of the processing of your personal data for targeted advertising or profiling. To submit a request, email bagsbyroy@outlook.com with the subject line "Virginia Privacy Request." We will respond within forty-five (45) days, with a possible extension of an additional forty-five (45) days.
**9.3 Other State Residents**
Residents of Colorado, Connecticut, Texas, Oregon, Montana, and other states with enacted consumer privacy laws may have similar rights. We honor verifiable requests from all such residents to the extent required by the laws of their respective states. Please contact us at bagsbyroy@outlook.com to submit a request.
**9.4 How to Submit a Request**
All privacy rights requests must be submitted by email to bagsbyroy@outlook.com. We will verify your identity before processing your request by asking you to confirm information associated with your account or order. We will not fulfill requests from individuals whose identity we cannot reasonably verify.
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## 10. Children's Privacy
The Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a child under 13, please contact us at bagsbyroy@outlook.com.
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## 11. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.
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## 12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with an updated "Last Updated" date and, where required by law, notify you by email or through a prominent notice on the Site. The updated policy will be effective as of the date specified. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
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## 13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
**BagsByRoy**
Email: bagsbyroy@outlook.com
We will make every effort to respond to your inquiry in a timely manner and in accordance with applicable law.
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*This Privacy Policy was last reviewed and updated on July 25, 2026.*